❓ Frequently Asked Questions
Are you a trading company or a manufacturer?
We are an industry and trade integration company, combining manufacturing expertise with professional trade services.
What products can I purchase from you?
We provide a wide range of high-quality fasteners including screws, nuts, bolts, anchors, washers, thread rods, and riggings. We offer both standard series and customized products developed per request, with main grades including 4.8, 5.8, 8.8, 10.9, and 12.9.
Do you provide free samples?
Yes, we can provide free samples for standard fasteners. For non-standard customized samples that require a new mold, a mold fee will be charged.
What is the minimum order quantity (MOQ)?
For non-standard fasteners, the MOQ is typically 1-2 tons depending on the part's difficulty and size. Any mold fees charged are refundable after reaching a specific order volume.
What is your typical delivery time?
Samples usually take 15-30 days, while mass production typically requires 25-50 days, depending on the total order quantity.
What delivery and payment terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, and Express Delivery. Accepted payment methods include T/T, L/C, MoneyGram, Credit Card, PayPal, and Western Union in USD, EUR, or CNY.