Answer: Our T/T transaction payment terms require a 50% deposit, and the remaining 50% balance is due before the factory ships the goods.
Q2: Do you accept vehicles customized according to our special requirements?
Answer: Yes, we can customize color, appearance, logo, size, and model to meet your specific needs.
Q3: What is your delivery time?
Answer: Our usual production time is 15-20 days after receiving the advance payment. Certain standard products may be available in inventory for immediate delivery.
Q4: What is the sample fee?
Answer: If we have inventory, we can provide samples. The customer is responsible for paying for the samples and shipping fees.
Q5: How long is your warranty period?
Answer: We offer a one-year warranty period for all products. During this period, any faulty parts will be shipped free of charge. After the warranty, customers cover parts and labor costs.
Q6: Is the product easy to operate in hotel environments?
Answer: Yes, the 4-wheel electric trolley is designed specifically for hotel use with smooth hub motors and reduction gearboxes for stability and ease of maneuverability.